You are now connected to Richard from Amazon.com
Richard:Hello, my name is Richard. I'm here to help you today.
Thank you for being a Prime member.
Richard:Hi there, Lee. It's nice to meet you!
Richard:I'll be happy to assist you with your concern.
How may I help you?
Me:so i use translator
ㅐㅏ?
ok?
My merchandise was delivered, but the goods were torn and gone
my ram is gone
I very Panic
Richard:Yes, It is okay, Lee.
I am sorry about this, Lee. We certainly did not want this to happen, You don't need to worry, I'll be glad to check and see what I can do to help you.
Can you help me with the order number for me to check this please?
Richard:Thank you.
(램 주소), Right?
Richard:Thank you for confirming.
Me:I have Photo the Delivery
It was Rip
Richard:In this case, Lee. I can help you to return this for a refund, or keep this item for 10% discount, which would you prefer best?
Me:?
I want the ram
but ram is gone
where is my ram
Richard:You mean the item is missing?
Me:yes
Amazon - > Shipping Agency - > my house
Shipping Agency says = ram is gone
ok?
Richard:I see, As much as I would like to help you, I do not have the necessary tools. I would have to transfer your chat to the appropriate department that can resolve your issue. It'll just take a minute. Please stay connected.
A Customer Service Associate will be with you in a moment.
You are now connected to Shante from Amazon.com
Shante:Hello, my name is Shante. Please give me a moment to review the previous correspondence.
Me:yes
I have many time
You can slow it down.
Shante:Ill look into this for you now
Me:Yes
I'm so sad
I have photo this Delivery
Do you need this Photo?
Shante:You didnt receive this item correct? Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2400MHz C16 Desktop Memory Kit - Black (CMK16GX4M2A2400C16)
Shante:You told the last rep you received it but it was damaged. Is that correct?
Me:no received
it's missing
ram is gone
I only received wrapping paper
ram is gone
i have photo
i give you
where uproload phote
photo
Shante:This item isnt eligible for any concessions unitl Monday. So once the wait period is up we'll go from there
Me:um..
you say " wait 3days " ?
Shante:Correct
We have a wait time before we can issue any concessions for all orders
Me:What action should I take after three days?
Shante:Please contact us.
Me:What percentage of the odds will I get back?
I need ram
i no monety
Me:oh yes
i wait 3 days
good luck
you very kind
If I go on a trip to the US, I'll go see you.
Shante:Okay great. Is there anything else I can help you with?
Me:no
I'll be back in three days.
bye
Shante:Okay you have a good night
Me:I'm morning~
you don't know korea time?~
Me:ok
you " good night "
i'm " good morning~
bye~
3일뒤에 결과 준다는데 환불 받을수있을까?,,
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